Privacy Policy

Last Updated: November 15, 2026

Verola™ operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a personalized shopping experience (the “Services”). Verola™ is powered by Shopify, which enables us to provide these Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use our website, make a purchase or other transaction through our Services, or otherwise communicate with us.

In the event of a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy will prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully to understand how your personal information is handled when you use our Services.

1. Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies you or can reasonably be associated with you.

Personal information does not include information that has been collected anonymously or anonymized so that it cannot reasonably be linked to an identifiable individual.

Depending on how you interact with our Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information:

• Contact Information: Name, mailing address, billing address, shipping address, phone number, and email address.

• Financial and Payment Information: Payment information, transaction details, payment methods, and payment confirmations.

• Account Information: Username, password, account preferences, and settings.

• Transaction Information: Products viewed, added to your cart, purchased, returned, exchanged, or canceled.

• Customer Communications: Messages, inquiries, and requests submitted to our customer support team.

• Device Information: Device details, browser information, network connection, IP address, and other identifiers.

• Usage Information: Information about how you access, browse, and interact with our Services.

2. Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you: When you create an account, place an order, contact us, or otherwise provide information.

• Automatically through our Services: Including through cookies and similar tracking technologies.

• From our service providers: Third parties that provide services on our behalf.

• From our partners and other third parties: Where permitted by applicable law.

3. How We Use Your Personal Information

Depending on how you interact with our Services, we may use your personal information for the following purposes:

Providing and Improving Our Services

To process payments and orders, arrange shipping, manage customer accounts, handle returns and exchanges, and improve your shopping experience.

Marketing and Advertising

To send promotional communications, provide relevant product recommendations, and display personalized advertisements where permitted by applicable law.

Security and Fraud Prevention

To detect, investigate, and prevent fraudulent, illegal, or harmful activities and protect the security of our Services.

Customer Communication

To respond to inquiries, provide customer support, and communicate important information regarding your orders.

Legal Compliance

To comply with applicable laws, regulations, and lawful requests from government authorities or courts.

4. How We Share Personal Information

Under certain circumstances, we may share your personal information with third parties, including:

• Shopify and Service Providers: Companies providing website hosting, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping services.

• Business and Marketing Partners: Where necessary to provide marketing and advertising services and permitted by applicable law.

• Third Parties Authorized by You: When you request or consent to the disclosure of your information.

• Affiliates: Companies within our corporate group, if applicable.

• Legal Authorities: When required to comply with legal obligations or lawful requests.

We only share personal information where necessary and in accordance with applicable data protection laws.

5. Our Relationship With Shopify

Our store is hosted by Shopify.

Shopify processes certain personal information related to your access to and use of our Services to provide and improve its platform.

Information submitted through our store may be transferred to Shopify and its service providers in other countries.

For more information about how Shopify handles personal information, please review Shopify's Privacy Policy.

6. Third Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

We are not responsible for the privacy or security practices of these third parties.

We encourage you to review their privacy policies before providing personal information through their websites or platforms.

7. Children's Personal Information

Our Services are not specifically intended for children.

We do not knowingly collect personal information from children in violation of applicable laws.

If you are a parent or legal guardian and believe that your child has provided personal information to us, please contact us to request its deletion.

8. Security and Retention of Your Information

We implement reasonable measures designed to protect your personal information.

However, no method of electronic transmission or storage can guarantee complete security.

The length of time we retain personal information depends on factors such as:

• Maintaining and managing customer accounts.

• Providing our Services.

• Processing and fulfilling orders.

• Complying with legal obligations.

• Resolving disputes and enforcing agreements.

We retain personal information only for as long as necessary for the relevant purposes and as required by applicable law.

9. Your Rights and Choices

Depending on your location and applicable data protection laws, you may have the following rights:

• Right of Access: Request access to the personal information we hold about you.

• Right to Deletion: Request the deletion of your personal information.

• Right to Correction: Request corrections to inaccurate personal information.

• Right to Data Portability: Request a copy of your personal information in a portable format.

• Right to Object: Object to certain types of personal information processing.

• Right to Restrict Processing: Request restrictions on how your personal information is processed.

• Right to Withdraw Consent: Withdraw consent previously provided for certain processing activities.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our marketing communications.

We will not discriminate against you for exercising your privacy rights.

Where required by law, we may verify your identity before processing a privacy-related request.

10. Complaints

If you have concerns or complaints about how we process your personal information, please contact us using the information provided below.

Depending on your location, you may also have the right to submit a complaint to the relevant data protection supervisory authority.

11. International Data Transfers

Your personal information may be transferred, stored, or processed outside the country in which you reside.

Where personal information is transferred outside the European Economic Area or the United Kingdom, we apply the safeguards required by applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, Services, or applicable legal and regulatory requirements.

Any updated version will be published on our website, and the “Last Updated” date will be revised accordingly.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about our privacy practices, this Privacy Policy, or would like to exercise your privacy rights, please contact us at:

Email: f8568996556773f@gmail.com

Verola™ Customer Support